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Frequently Asked Questions

What is a PDF cross stitch pattern?

A PDF cross stitch pattern is a digital file with instructions and a symbolic chart that you use to craft a piece of embroidery. I sell digital patterns only, so you'll need to provide the fabric, floss (thread), and needle. You can shop for supplies on DMC.com or at your local craft store.

How do I cross stitch using my tablet?

My patterns work great on iPads, Kindle Fires, Macs, and more. The iPad comes with the Books app, which also works as a PDF reader.

Cross Stitching with iPad or iPhone

Follow Apple's guide for transferring PDFs to the books app. You can even use the Markup feature to track your progress!

Cross Stitching with Kindle Fire

Follow Amazon's guide for transferring PDFs to your device.

Cross Stitching with Mac or MacBook

Use the Preview app to open PDFs and annotate them to track your progress.

Cross Stitching with Windows

Windows 10 and 11 have a built-in PDF Reader app. You can also use Adobe Acrobat to view and annotate PDFs to track your progress.

What is your return and exchange policy?

Customer satisfaction is very important to me and each product is made to order.

I do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact me with details of the product and photos of the defect.